Help Centre

If you need to update your account details, please contact the NCLE admin team ioe.ncle@ucl.ac.uk., with your full name and email address as it currently appears on the account, along with the information you wish to change the account to reflect.

On the login page, select "Lost password?". You will then be guided to reset your password, either via your username or via your e-mail address. 

A reset link will then emailed to you, if the account exists - obviously as a safety measure no e-mail arrives if you submit the wrong e-mail address, for example.

If you wish to deactivate your account, please contact the NCLE admin team ioe.ncle@ucl.ac.uk., with your full name and email address as it currently appears on the account.

You will have been asked to provide your contact preferences at the point of setting your account up. To check the answers you provided, or to update your preferences please click your user icon in the top right-hand side of the site, and ‘profile’ from the drop-down menu. On the next screen, you will see a ‘User details’ section. In the top right-hand side of this section is an ‘Edit profile’ option which you will need to click. From here, you can scroll down the page and you will be ...