List of active policies

Full policy

1. Introduction
The IOE, UCL’s Faculty of Education and Society (“we” “us”, or “our”) respects your privacy and is committed to protecting your personal data.

Please read this Privacy Notice carefully – it describes why and how we collect and use personal data and provides information about your rights. It applies to personal data provided to us, both by individuals themselves or by third parties and supplements the following wider UCL privacy notice(s):

General privacy notice when you visit UCL’s website

We keep this Privacy Notice under regular review. It was last updated November 2021.

2. About us

The IOE, UCL’s Faculty of Education and Society is part of the University College London (UCL).

UCL, a company incorporated by Royal Charter (number RC 000631), is the entity that determines how and why your personal data is processed. This means that UCL is the ‘controller’ of your personal data for the purposes of data protection law.

3. Personal data that we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you. This may include:

• Your name and contact details;
  
  
• ‘Special category’ data about you (this may include details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health etc.);
  
  
• The names and other details about third parties who are involved in the issues we are helping you with.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a client and to manage our relationship with you.
  
  
• To help you with your enquiry. Depending on the circumstances, this may include special category personal data. Here, the processing of your information is carried out on the basis of your explicit consent.

Where the processing is based on your consent, you have the right to withdraw your consent at any time by contacting us using the details set out below. Please note that this will not affect the lawfulness of processing based on consent before its withdrawal.

We may also use anonymised data, meaning data from which you cannot be identified, for the purposes of:

• Service evaluation;
  
  
• Education and research; or
  
  
• Fundraising and promotional purposes.

Anonymised data may also be used in published reports or journals and at conferences.

5. Who we share your personal data with

Your personal data will be collected and processed primarily by our staff and UCL (Access to your personal information is limited to staff who have a legitimate need to see it for the purpose of carrying out their job at UCL.). We may have to share your personal data with the parties set out below for the purposes outlined in section 4:

• The Department of Education
  
  
• The Goethe-Institut
  
  
• The British Council

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes – we only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Lawful basis for processing

Data Protection Legislation requires that we meet certain conditions before we are allowed to use your data in the manner described in this notice, including having a "lawful basis" for the processing. The basis for processing will be as follows:

• Consent. You have given us your consent for processing your personal data.
  
  
• Contract. The processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract.
  
  
• Public task. The processing of your personal data may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
  
  
• Legitimate interests. The processing of your personal data may be necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or by fundamental rights and freedoms which require protection of personal data.

For special category personal data, the following lawful bases for processing will be used:

• According to data protection legislation, ‘public task’ will be the lawful basis for processing, and ‘research purposes’ will be the lawful basis for processing special category data.

7. Intentional transfers
We do not transfer your personal data outside the European Economic Area (EEA) or the United Kingdom (UK).

8. Information security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have established procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We will keep your personal data according to the Records Retention Schedule.

10. Your rights
Under certain circumstances, you may have the following rights under data protection legislation in relation to your personal data:

• Right to request access to your personal data;
• Right to request correction of your personal data;
• Right to request erasure of your personal data;
• Right to object to processing of your personal data;
• Right to request restriction of the processing your personal data;
• Right to request the transfer of your personal data;
• and Right to withdraw consent.

If you wish to exercise any of these rights, please contact the Data Protection Officer.

Contacting us

You can contact UCL by telephoning +44 (0)20 7679 2000 or by writing to: University College London, Gower Street, London WC1E 6BT.

Please note that UCL has appointed a Data Protection Officer. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact our Data Protection Officer using the details set out below:

Data Protection & Freedom of Information Officer

data-protection@ucl.ac.uk

11. Complaints
If you wish to complain about our use of personal data, please send an email with the details of your complaint to the Data Protection Officer so that we can look into the issue and respond to you.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) (the UK data protection regulator). For further information on your rights and how to complain to the ICO, please refer to the ICO website.

Full policy

Please find here brief information on NCLE and programme-level accessibility.  

The National Consortium for Languages Education (NCLE) is committed to equity of opportunity for all learners, including those with disabilities and specific learning difficulties. We are working to improve the digital accessibility of our learning resources and platforms, but recognise that some resources provided may not currently be accessible to all learners.

• In this E-Learning programme we provide a range of resources in Word, PowerPoint, and PDF format which are keyboard navigable accessible to you, using a screen reader.
• Alternative formats are available on demand using Blackboard Ally. Ally works to convert common file types to other formats automatically and in line with the original file. These alternatives include audio (mp3), PDF, ePub for eReaders, or Braille reader files.
• If you require an accessible version (e.g. an alternative format) of any of the resources used in this course that is not provided by Ally, please contact ioe.ncle@ucl.ac.uk.

When you contact the NCLE Professional Services Team, there is a process in place that will acknowledge your contact, tell you who is dealing with your request and give you a timescale by which you can expect a reply. We aim to respond to all contacts within 3 working days.